Customer Service
We will always place customer service above all else. In the event you find yourself unhappy with our service and/or support we will always try our best to make things right. We will never demean you or belittle you and all we ask is the same respect in return. Although we are a small company located in Vancouver, BC, Canada - we are a caring one. We care about your business and we care about you.
* You have a full month to request a full refund on your service and it will be processed under our no-questions-asked refund policy.
Referral Program
Should you refer a customer to us - have them mention your name in the order form and we'll credit you an entire month of your service, even if they decide to cancel!
* The only exception to our refund policy is if your account was found to be abusive in nature either by sending out spam, or by using your service to practice outside of the laws in the United States of America or Canada.
Comes Standard
All of our packages includecPanel
cPanel / WHM. The industry standard control panel so you can manage your website with ease.
Virtualized
Virtualized in a high availability environment on hardware clusters. Should something go wrong with hardware there will be no data loss and downtime would be minimal.
Backups
We backup all of our plans and give you access to do your own restorations directly from your user control panel. Rest assured - not only do we backup on site, we also backup offsite on the other end of the country! Your data is safe with us.
Performance
All of our servers are running the latest and greatest technology so you and your customers can get the best possible web experience they can. In addition to a blazing fast network, our servers are packed with SSD's to ensure even the busiest sites do not experience slow load times.
Business Specialists
We specialize hosting small to medium sized businesses. We can host your email, web based applications and even your e-commerce site if you have one.
Personalized Support
We know our customers intimately. You'll get no canned or generic responses from us.